User experience (UX) is the “sunshine” term in business. Firms are spending millions of dollars in trying to study consumer behavior and stay ahead of the competition. Firms would pay a fortune to be able to hold information that ultimately shows what delights and pleases their customer.
What is User...
Note : This article was originally published in 2017
It is 2017, and it seems appropriate for companies of all sizes and types to move away from proprietary software systems (legacy systems) to standardized and modern systems in order to streamline business operations and reduce thousands of dollars ...
“Employee First Means Customer First”
“Customer first” is a recurring concept in contemporary business parlance. It is the current business mantra. Virtually every board room strategy crafts an elaborate customer focus and blows this down the corporate funnel. Week in and out, you have myriad a...
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